TurnKey I.T Solutions has the technology and expertise to provide a complete IT Department for your entire organisation, at the fraction of the cost of employing a full time IT Engineer, Consultant, Coordinator and Server Admin.
Read what Monica Carrier, Bureau Manager at South Somerset Citizens Advice Bureau says about TurnKey I.T Solutions
“South Somerset Citizens Advice Bureau (SSCAB) is a registered charity, based in a busy office near Yeovil town centre. SSCAB provides a wide variety of advice on topics such as: welfare, benefits, debt management, housing, consumer matters and relationship issues.
Although based in Yeovil, SSCAB provides advice services across the whole South Somerset District Council area and operates outreach services in Crewkerne, Chard, Wincanton, South Petherton and Martock. We have a team of 15 employed and 46 volunteer staff capable of providing specialist casework and administrative support to ensure clients receive a seamless service. So keeping our IT Systems fine tuned and up to date is key to our day to day operation. Without TurnKey I.T Solutions we would have to employ an in-house IT expert, and that would greatly increase our costs.”
At our initial meeting, we assessed South Somerset Citizens Advice Bureau’s current situation in the light of an imminent end to the support package through their current IT Provider. We needed to act quickly, so we discussed a plan of action, and successfully turned it around and completely rebuilt their IT Network over 3 days, with minimal disruption to their vital Advice Services.
And that’s not the end of the story…
“Since TurnKey I.T Solutions took over our IT Network, we are now working on improvements across the board, including the ability for caseworkers to work remotely from home, along with being able to plan appointments and book rooms from any of our outreach offices”
And there’s more…
“We’re also improving our productivity by replacing old and slow computers, with ones that more closely meet the needs of the service. Under our previous IT Providers’ contract we were tied into a minimum specification that was too high for our needs and therefore expensive to afford.”
TurnKey IT Solutions is providing a full package of advice, planning, procurement and support through a largely remote, but effective and responsive system.
