Number Porting

It is now possible to port all BT and Virgin Media geographic area code telephone numbers. Non-geographic numbers beginning with 08 (e.g 0800, 0870, 0845) supplied by BT or Energis can also be ported. We regret that we cannot port Virgin Media non-geographic numbers beginning with 08.

We are also able to port numbers from some existing VoIP providers such as Sipgate and Vonage (providing you have their agreement to do so).

This takes up to 3 days to complete once permission is granted.

To port a BT, Virgin Media (Telewest/ NTL/Eurobell), VoIP or Energis number to TurnKey I.T Solutions we require the following (please note that the downloadable form on this page is in MS Excel format).

Download for Porting Form (PDF Format)

Front page copy of the latest BT, Energis, Virgin Media or VoIP provider phone bill for the number(s) to be ported.

Fax all documents to 0844 779 9088 or scan and email to support@turnkeyit.co.uk

NB: Any numbers with services attached/associated to them (e.g. fax, broadband, alarm systems, credit card machines) will be ceased when the number is ported over toTurnKey I.T Solutions. If this is the case you must arrange to transfer these services to new number with BT or Virgin Media before attempting to port.

Porting Timescales

Below are details on processing time for different types of numbers to be ported. If there are any problemsTurnKey I.T Solutions will contact you to advise. We cannot port on weekends, due to restrictions from our teleco's..

1 single line request = 10 working days

Up to 10 single lines = 20 working days

PBX 10 lines or less = 14 working days

PBX 11 or more (or a centrex site) = 22 working days

Complex DDI = 27 working days

ISDN 10 lines or less = 14 working days

ISDN 11 lines or more = 27 working days

How much does it cost?

Please contact us, as this depends on the number of lines you wish to transfer.

Download for Porting Form (PDF Format)